Publication date: 06.06.2024
Regulation of e-commerce in Ukraine: rights and obligations of sellers and buyers
E-commerce is gaining more and more popularity in Ukraine, offering convenient and fast ways to buy and sell goods and services. However, the development of this area requires a clear legal regulation that would ensure the protection of the rights of both sellers and buyers. In this article, we will consider the main aspects of e-commerce regulation in Ukraine and the rights and obligations of its participants.
Legal regulation of electronic commerce
The main regulatory act regulating electronic commerce in Ukraine is the Law of Ukraine "On Electronic Commerce". This law defines the legal basis for conducting electronic transactions, the rights and obligations of subjects of electronic commerce, as well as the protection of consumer rights in the field of electronic commerce.
Rights and obligations of sellers
1. Provision of information about goods and services
Sellers are obliged to provide complete and accurate information about the goods and services they offer. This includes the description of the product, its characteristics, terms of delivery, price and other important details. It is important that the information is accessible and understandable for buyers.
2. Protection of personal data
Sellers must ensure the protection of personal data of buyers, which they receive in the process of e-commerce. This involves compliance with the requirements of the Law of Ukraine "On the Protection of Personal Data" and other regulatory acts.
3. Fulfillment of the terms of the contract
Sellers are obliged to fulfill the terms of the contract concluded with the buyer, including timely delivery of goods and provision of services of appropriate quality. In case of violation of the terms of the contract, the buyer has the right to demand compensation for damages from the seller.
Rights and obligations of buyers
1. The right to receive information
Buyers have the right to receive complete and accurate information about the goods and services they purchase. This allows them to make informed purchasing decisions.
2. The right to return the goods
According to the legislation of Ukraine, buyers have the right to return the product within 14 days from the moment of receipt, if the product has not been used and has retained its marketable appearance. Sellers are obliged to return the money for the goods in case of their return by the buyer.
3. Obligation to comply with the terms of the contract
Buyers are obliged to comply with the terms of the contract concluded with the seller, including timely payment of goods and services.
Consultation of a lawyer and legal analysis of the situation
For the successful conduct of e-commerce and the protection of their rights, both sellers and buyers are advised to consult a lawyer. An online lawyer can provide a legal analysis of the situation, help prepare the necessary documents and ensure compliance with the law at every stage of the electronic agreement. A legal opinion will allow you to assess possible risks and avoid problems.
Lawyer's help online
Modern technologies allow you to get help from a lawyer online, which greatly simplifies the process of obtaining legal support. Online lawyer assistance includes consultations, preparation of documents, representation of the client's interests in case of disputes and other legal services.
Conclusion
Electronic commerce in Ukraine is a promising field that requires clear legal regulation to ensure the protection of the rights of all market participants. Sellers and buyers must know their rights and responsibilities for successful electronic transactions. A lawyer's consultation and legal analysis of the situation are necessary to protect the interests of both sellers and buyers. Using the services of a lawyer online allows you to quickly and efficiently get the necessary legal support, which is an important factor in the development of e-commerce.
