Publication date: 27.06.2024
Consumer rights in Poland: what Ukrainians need to know
Introduction
With the beginning of the mass migration of Ukrainians to Poland, many of them faced various problems related to the protection of their rights as consumers. Ignorance of local laws and regulations can lead to serious consequences, including financial loss and unresolved conflicts with vendors or service providers. "Legal Marketplace Consultant" LLC offers professional legal assistance to solve consumer problems and protect the rights of Ukrainians in Poland.
Legal analysis of the client's situation 1: Return of goods
Iryna bought household appliances in a Polish store, which turned out to be defective. She tried to return the item, but the store refused to take it back.
legal opinion on the situation
Our lawyers conducted a legal analysis of Iryna's situation and established that she has the right to return or exchange the goods in accordance with Polish law.
writing a lawyer request
The lawyer prepared a lawyer's request to the store with a demand to accept the defective product and return the money or replace it with a good one. After an official request, the store agreed to return the product and pay compensation.
Legal analysis of the client's situation 2: Failure to fulfill the terms of the contract
Oleksiy ordered repair work from a Polish company, but the work was performed poorly and not on time. The company refused to correct the defects or refund the money.
analysis of the situation by a lawyer
The lawyer of our company carried out a detailed analysis of Oleksiy's situation, having studied the contract and all related documents.
legal opinion
On the basis of the collected evidence, a legal opinion was drawn up on the violation of the terms of the contract on the part of the company, and a lawyer's request was prepared with the demand to correct the deficiencies or return the money.
Legal analysis of the client's situation 3: Internet fraud
Mykhailo purchased the product online, but never received it. The seller stopped contacting him, and Mykhailo realized that he had become a victim of fraud.
analysis of the situation by a lawyer
The lawyer analyzed Mykhailo's situation, collected all the necessary evidence of fraud, including correspondence and confirmation of payment.
lawyer's opinion
The lawyer's opinion confirmed that Mykhailo was a victim of fraud. The lawyer prepared a lawyer's request to the law enforcement authorities with the demand to investigate the case and return the funds.
Legal analysis of the client's situation 4: Problems with renting housing
Svitlana rented an apartment in Poland, but the owner raised the rent without warning and threatened to evict her if she refused to pay more.
legal analysis of the situation
Our lawyers conducted a legal analysis of Svitlana's situation, studied the lease agreement and established that the rent increase was illegal.
written legal advice
The lawyers prepared a written legal consultation for Svitlana with detailed recommendations on protecting her rights. After receiving counseling, Svitlana was able to defend her rights and avoid illegal eviction.
Legal analysis of the client's situation 5: Incorrect calculation of utility payments
Volodymyr received too high utility bills that did not correspond to his consumption. Appeals to the service provider were unsuccessful.
audit by a lawyer
The company's lawyers conducted an audit of Volodymyr's situation, analyzed all accounts and identified errors in calculating payments.
legal opinion
A legal opinion was provided detailing all violations by the utility provider. After preparing a lawyer's request, Volodymyr was able to obtain a recalculation and return of overpaid funds.
The importance of timely seeking legal assistance
The examples of our clients show that timely application for legal assistance allows you to avoid many problems and protect your rights. Professional lawyers and attorneys of "Legal Marketplace Consultant" LLC help solve complex issues related to consumer rights in Poland.
Legal advice online
Our clients have the opportunity to receive legal advice online. It is convenient and fast, because it allows you to get answers to all questions without the need to visit the office.
written legal advice
If clients require more detailed information, we provide written legal advice. This is a document that contains all the necessary information and recommendations for solving a specific situation.
Online consultation of a lawyer
In addition to written advice, our clients can use the online consultation of a lawyer. This allows you to receive professional help and clarification of all nuances in real time.
Legal advice online
Online legal advice is another convenient way to get help. Our lawyers provide advice through various platforms, including video conferences and chats.
Additional examples of successful solutions to customer problems
Client 6: Refusal of warranty repair
Olga bought an electronic device that broke down after three months. Magician azine refused to perform a warranty repair, citing that the damage was due to misuse.
legal analysis of the situation
The lawyers of our company conducted a legal analysis of the situation, studied the terms of the guarantee and established that the store's refusal is illegal.
written consultation of a lawyer
After preparing a written consultation from a lawyer, Olga was able to submit a legal request to the store, which forced them to perform warranty repairs.
Client 7: Low-quality medical services
Andriy used the services of a private clinic, but the result of the treatment was unsatisfactory and even worsened his condition. The clinic refused to admit its mistake and compensate for the costs of treatment.
analysis of the situation by a lawyer
Our company's lawyer analyzed Andriy's situation, collected medical documentation and evidence of improper service provision.
lawyer's opinion
Based on the analysis, the lawyer prepared a legal opinion and a lawyer's request to the clinic, which forced them to pay compensation and cover the costs of repeated treatment.
Client 8: Credit problems
Natalia received a loan from a Polish bank, but due to unfair conditions and high hidden interest, it became difficult for her to repay it. The bank refused to review the terms of the contract.
legal analysis of the situation
The lawyers conducted a legal analysis of Natalya's situation, discovered the bank's violation of the terms of the contract and prepared written legal advice.
written legal advice
Natalia, relying on written legal advice, turned to the bank with a lawyer's request, which allowed to review the terms of the contract and reduce payments.
Client 9: Wrong insurance
Dmytro insured a car with a Polish insurance company, but when an insurance event occurred, he was denied compensation, citing flaws in the contract.
analysis of the situation by a lawyer
The lawyers analyzed Dmytro's situation, discovered the illegality of the insurance company's actions and prepared a lawyer's request.
lawyer's opinion
The lawyer's opinion confirmed that Dmytro has the right to compensation. The insurance company agreed to fulfill its obligations after receiving the lawyer's request.
Client 10: Disputes with the tour operator
Kateryna booked a tourist trip through a Polish tour operator, but the accommodation conditions and services did not meet the stated requirements. The tour operator refused to reimburse the expenses.
legal analysis of the situation
Our lawyers conducted a legal analysis of Kateryna's situation, collected evidence of a breach of the terms of the contract by the tour operator.
legal opinion
The legal opinion confirmed the violation of consumer rights. After submitting a lawyer's request, the tour operator agreed to partial compensation for Kateryna's expenses.
Conclusion
Consumer rights in Poland often require legal support and advice. "Legal Marketplace Consultant" LLC offers professional legal assistance to ensure the protection of the rights of its clients. Contact us for help to avoid unforeseen problems and get professional advice and support. Thanks to our legal services, you will be able to confidently defend your consumer rights in Poland, knowing that your interests are protected.
Thus, timely application for legal assistance can help avoid many problems and ensure proper protection of your rights. Our lawyers and advocates are ready to provide you with professional support in any situation, helping to resolve the most complex consumer conflicts and protect your interests.
