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The procedure for obtaining legal advice online

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Consultant # 1306
Consultant # 1306
Lawyer
Ukraine / Kyiv

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Publication date: 08.07.2024

The procedure for obtaining legal advice online
 

Introduction
 

Modern technologies allow you to receive legal services without the need to visit a lawyer's office in person. Online consultations with lawyers are becoming increasingly popular, as they provide convenience, time-saving and efficiency in resolving legal issues. In this article, we will consider the procedure for obtaining an online legal consultation in Ukraine, the legal basis, stages of the process, benefits and practical advice for clients.
 

Legal framework
 

The procedure for obtaining online legal advice is regulated by the following legal acts:
 

  1. TheLaw of Ukraine "On the Bar and Practice of Law " - defines the legal and organisational basis of the practice of law, the rights and obligations of attorneys.
     
  2. TheCivil Code of Ukraine - sets out general provisions for the provision of services, including legal advice.
     
  3. TheLaw of Ukraine "On Electronic Documents and Electronic Document Management " regulates the use of electronic documents and signatures.
     
  4. TheLaw of Ukraine "On Electronic Trust Services " defines the legal basis for the provision of electronic trust services.
     

Stages of obtaining online legal advice
 

1. Choosing a lawyer or law firm
 

The first step is to choose a lawyer or a law firm that provides online consultation services. This can be done through search engines, recommendations from friends or specialised platforms that provide online legal services.
 

2. Contact the lawyer
 

After choosing a lawyer, you need to contact him or her to clarify the details. This is usually done via email, phone or special forms on law firms' websites.
 

3. Description of the legal problem
 

The client should provide the lawyer with a detailed description of his or her legal problem. This can be done via e-mail, a special form on the website or during a video conference. It is important to provide all the necessary documents and information related to the case.
 

4. Conclusion of the contract
 

Before providing a consultation, a lawyer and a client enter into a legal services agreement. The agreement may be concluded in electronic form with the use of electronic signatures in accordance with the Law of Ukraine "On Electronic Documents and Electronic Document Management".
 

5. Payment for services
 

The Client shall pay for the services in accordance with the terms of the Agreement. Payment may be made by bank transfer, online banking or through payment systems.
 

6. Providing a consultation
 

After concluding the agreement and paying for the services, the advocate shall provide a consultation. The consultation may be conducted via video conference, telephone call or in writing via e-mail.
 

Advantages of online consultations
 

1. Convenience and time saving
 

Online consultations allow you to receive legal services without having to visit a lawyer's office. This is convenient for clients who have limited time or are far from a lawyer.
 

2. Efficiency
 

Getting an online consultation ensures prompt resolution of legal issues. Clients can quickly get the information and advice they need.
 

3. Accessibility
 

Online consultations provide access to qualified legal services for clients from different regions. This is especially important for residents of remote areas where there are no law firms.
 

4. Reduced costs
 

Online consultations can be cheaper than traditional meetings in the office, as they do not require the cost of renting premises and other administrative expenses.
 

Practical advice for clients
 

1. Careful selection of a lawyer
 

Before choosing a lawyer for an online consultation, check their qualifications, experience and reputation. Use recommendations from friends, reviews from other clients, and information from open sources.
 

2. Detailed description of the legal problem
 

Provide the lawyer with a detailed description of your legal problem and all necessary documents. This will allow the lawyer to better understand the situation and provide quality advice.
 

3. Use reliable communication tools
 

For online consultations, use reliable and secure communication tools, such as video conferencing, secure emails, and specialised legal services platforms.
 

4. Conclusion of the contract
 

Be sure to conclude a legal services agreement in electronic form using electronic signatures. This will ensure the legal force of the agreement and the protection of your rights.
 

5. Maintaining confidentiality
 

Make sure that the lawyer ensures the confidentiality of your information during an online consultation. Use secure communication channels and do not transmit confidential information through unreliable means of communication.
 

Frequently asked questions about online consultations
 

1. Does an online consultation have the same legal effect as an in-person consultation?
 

Yes, an online consultation has the same legal effect as an in-person consultation, subject to the conclusion of a legal services agreement and compliance with all legal requirements.
 

2. What documents are required to get an online consultation?
 

To get an online consultation, you need to provide the lawyer with all the documents related to your case. These may include contracts, court decisions, correspondence, and other documents.
 

3. How do I pay for the services of a lawyer during an online consultation?
 

Payment for the services of a lawyer during an online consultation is made in accordance with the terms of the agreement. This can be a bank transfer, online banking or payment systems.
 

4. How is confidentiality ensured during an online consultation?
 

Confidentiality during an online consultation is ensured by the use of secure communication channels, such as encrypted video conferencing and secure emails. A lawyer is also obliged to keep information confidential in accordance with professional standards.
 

Conclusion.
 

Obtaining legal advice online is a convenient and effective way to resolve legal issues. It provides accessibility, efficiency and time savings for clients. It is important to follow the established procedure, including choosing a qualified lawyer, concluding a contract and ensuring confidentiality. The use of modern technologies allows you to receive high-quality legal services regardless of your place of residence and other circumstances.
 

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