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How to freeze a loan – consultation and support

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Greetings 👋

My name is Alexander, I am your personal manager. Let me help you!

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Publication date: 14.07.2025
Reading time: 4 minutes
Number of views: 3
Stage Term (days) Cost
  • 1
    Legal opinion on the possibility of freezing a loan
    3 UAH 2,280.00
    • analysis of the loan agreement and documents provided;
    • identification of grounds for freezing the loan (military registration, IDP status, loss of income, etc.);
    • verification of legislation and court practice regarding the possibility of applying credit holidays or restructuring;
    • preparation of a written opinion describing the legal mechanisms.
  • 2
    Preparation of legal documents
    2 UAH 1,710.00
    • drafting a statement or appeal to the creditor with a request to freeze the loan;
    • preparation of additional documents, such as explanations, accompanying letters, complaints to the NBU or other institutions;
    • recommendations on the collection of supporting documents.
  • 3
    Communication with the creditor
    7 UAH 2,280.00
    • submitting an application to the bank or MFI;
    • correspondence or negotiations with representatives of the financial institution;
    • recording the creditor's position on your application.
  • 4
    Preparation for the protection of rights in case of refusal
    5 UAH 3,420.00
    • analysis of the creditor's response or lack thereof;
    • preparation of a statement of claim or complaint to the regulatory authority;
    • recommendations on actions within the enforcement proceedings.
  • 5
    Support during enforcement proceedings or court
    30 UAH 5,700.00
    • representation of the client's interests in the enforcement service or court;
    • drafting of procedural documents (statements, motions, appeals);
    • monitoring of the client's rights at all stages.
In general
47 UAH 15,390.00

Pay conveniently in the mobile app — download now!

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Monobank

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Privat24

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Monobank

Installment payment

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Privat24

Installment payment

Today, thousands of Ukrainians have found themselves in a situation where paying off a loan has become a burden. Loss of income, change in life circumstances, or martial law — all of these may be grounds for seeking advice on freezing a loan. 

Our specialists help you understand what are the legal ways to suspend payments and how to properly exercise your right.

We work with various situations: from simple consumer loans to mortgages or car loans. Each case is considered individually, taking into account the terms of the contract, legislation, and possible actions of the bank.

Legal support for credit freeze in Ukraine

Our team does not just advise - we undertake full legal support for credit freeze. This means:

  • analysis of the credit agreement;
  • preparation of applications to the bank or financial institution;
  • negotiation of changes in the terms of the loan;
  • preparation of applications to the court (if necessary);
  • support at the stage of enforcement proceedings.

We help clients obtain a payment deferral, “credit vacation” or even achieve debt restructuring on more favorable terms. We work quickly, clearly and without unnecessary promises - only what is realistically possible in your case.

How to freeze a loan: professional advice and support

Each person has their own story. But to freeze a loan, it is not enough to simply contact the bank - it is important to properly justify the reasons, provide relevant documents and, if necessary, legally defend your position.

Our service includes:

  1. identifying the grounds for freezing (military registration, loss of income, IDP status, etc.);
  2. recommendations for collecting evidence;
  3. drafting a legally competent appeal to the creditor;
  4. consultations on further actions in case of refusal.

What you get when you contact us:

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Personal consultation with analysis of your loan agreement;

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Legal mechanisms for suspending payments;

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Legal support in negotiations with the bank;

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A full package of documents for the application;

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Protection of interests in the event of a court or enforcement proceeding.

Conclusion

Freezing a loan is not just a technical action, but a complex process where every detail is important. We help not only to avoid fines and penalties, but also to regain control over finances. If you are looking for a reliable consultant who knows how to act in the legal field, you are on the right track. Contact us and get support that really works.

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As a Client, you are freed from all financial risks when collaborating with Contractors, as the payment amount is reserved by our service and is paid to the Contractor only after receiving confirmation from you about the completion of the stage.

If the service is not provided, the funds are returned to you. The service takes on all financial risks and acts as a guarantor and custodian of funds, and in case of disputes between the parties, acts as an independent Arbitrator.

Your money is in safe hands!

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From Real Users

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  • Is it possible to freeze a loan even if you are unemployed?
  • Is it possible to suspend loan payments while the war is ongoing?
  • Can I stop paying my loan if my husband is currently serving on the front lines?
  • Will it be possible to avoid penalties and fines if the bank agrees to a deferral?
  • Can you help if there is already enforcement proceedings on the loan?
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