Испорченый товар
Recently, our team was asked a question: “Случайно купила в супермаркете испорченную продукцию? Я могу ее вернуть и забрать деньги? чек есть”
We wanna share the answer from our specialists:
12.09.2024 16:05:30 Да, если вы случайно купили испорченную продукцию в супермаркете, у вас есть право вернуть ее и получить деньги обратно. Обязательно сохраните чек, так как он будет необходим для подтверждения покупки. Обратитесь к персоналу магазина и объясните им ситуацию, они должны принять вашу жалобу и вернуть вам деньги или предложить замену товара. В большинстве случаев супермаркеты имеют политику возврата для испорченных продуктов.
12.09.2024 17:28:48 Согласно законодательству, Вы конечно можете вернуть товар, если этот товар не включен в перечень товаров, которые не подлежат возврату (лекарственные препараты, средства гигиены и тд.). Возврат товара возможет в течении 14 дней. Но, если на момент покупки товар не был испорчен, а строк годности вышел в дальнейшем даже в течении 14 дней, то данная норма не действует.
12.09.2024 17:29:06 Вітаю! Якщо ви купили зіпсований товар, його можна повернути в магазин і обміняти його на якісний або повернути гроші
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