HOW TO RETURN MONEY WITHDRAWN FROM THE CARD BY FRAUDSTERS?

HOW TO GET BACK MONEY WITHDRAWN FROM YOUR CARD BY FRAUDSTERS?

In the modern world, where digital technologies play an important role in our lives, card payment fraud is becoming more and more common. Fraudsters use various methods to gain access to your card and withdraw money from your account. Therefore, it is important to know what to do if you become a victim of such actions. However, there are clear steps that allow you to recover stolen funds if you contact the bank in time and take the necessary actions.

According to Ukrainian legislation, in particular the "Payment Services Act", banks are obliged to return funds to clients if they were stolen as a result of fraudulent actions, provided there was timely contact. In this case, it is important to act quickly and clearly to maximize the chances of recovering the funds.

Steps to Take to Recover Your Money

If you have become a victim of fraudsters, do not panic! There are several key steps you should take to get your money back.

1. Immediately contact your bank. First of all, call your bank and report the unauthorized withdrawal of funds. The bank is obliged to block your card to stop any further transactions.
2. Block your card and initiate chargeback. Immediately block your card to avoid further financial losses. After that, ask the bank to initiate the chargeback procedure — a process for recovering funds by disputing unauthorized transactions.
3. Report to law enforcement. Along with blocking the card, contact law enforcement and file a fraud report. This will create an official record and start an investigation.
4. Save all evidence. Keep all receipts, messages, or other documents that confirm the fraud. These will be important evidence for the investigation and fund recovery.

How to Prevent Fraud in the Future?

After you recover your money or at least initiate the recovery process, it is important to take measures to protect yourself in the future. Here are some recommendations:

• Do not open suspicious emails and links. Fraudsters often send fake emails or messages to gain your personal data or access to your card.
• Use two-factor authentication. Enable two-factor authentication for your online accounts to further protect your data from hacking.
• Regularly update your antivirus software. Ensure that your devices are protected from viruses and other threats that may be used to access your finances.
• Check your bank accounts and transactions. Regularly check all transactions to notice any suspicious activity in time.

What to Do if the Bank Does Not Return the Funds?

Unfortunately, banks are not always ready to quickly and effectively address customer issues, even if they follow all requirements. If your bank does not return the funds, you can take the following actions:

1. Contact a lawyer. Experienced financial lawyers can help you identify shortcomings in the bank's actions and file a lawsuit.
2. Initiate an internal investigation. Your lawyer can organize an internal investigation into the bank's actions and establish whether all procedures were followed.
3. File a lawsuit. If the bank does not fulfill its obligations, the lawyer can prepare a civil lawsuit for compensation.

Frequently Asked Questions (FAQ)

How Can We Help?

Legal Consultation: Our lawyers will provide you with advice on how to act in the event of card fraud and protect your rights.

Legal Protection: We will ensure legal protection and help you recover stolen funds through litigation or investigation.

Protection of Your Interests: We will protect your interests at every stage of the process, including filing a lawsuit and providing ongoing court support.