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About the digitization of the work book: comments of the PFU
1. Two months ago, I changed my place of work. How can I change my employer in my personal account on the electronic services portal of the Pension Fund of Ukraine to enable him to see my digitized work book?
The employer can see your documents in the personal account on the Pension Fund portal only if the insured person independently created a record of giving consent to receive ETC by the employer.
To create a list of employers to whom the user gives consent to receive ETC, it is necessary to use the "Add" function in the "Access to ETC" menu item, which opens a screen form. In this form, the EDRPOU code must be entered manually, and the policyholder's name is automatically filled in according to the Unified Register of Policyholders.
Importantly! The record must be in the "current" status.
2. I want to digitize my employment book, but I noticed that the seal of the company from which I resigned in 2015 is blurred and cannot be clearly read. Do I need to add documents confirming the fact of dismissal for digitization?
Periods of employment prior to January 1, 2004 are included in the insurance period in accordance with the Law of Ukraine dated November 5, 1991 No. 1788-XII "On Pension Insurance", and after January 1, 2004 - according to the Law of Ukraine dated July 9, 2003 No. 1058-IV "About mandatory state pension insurance".Therefore, the data available in the Register of Insured Persons, taking into account the payment of the single social contribution, will be the basis for crediting the insurance experience, so no additional supporting documents are required. But if you worked at an enterprise that gives you the right to a preferential pension, then in order to count preferential service, you need supporting documents - certificates, extracts from company orders, etc.
3. In 1998-2000 I studied at a technical school, in 2000 I gave birth to a child, and in 2002 I got a job. There are no records about education and the period of child care in the work book, which I digitized today. Do I need to add documents and which ones?
Periods of employment until January 1, 2004 are included in the insurance period in accordance with the Law of Ukraine of November 5, 1991 No. 1788-XII "On Pension Insurance" based on entries in the employment book and other documents. Therefore, to include years of education and time spent caring for a child in the work record, you need to add scanned copies of documents on education and the child's birth certificate.
After the Pension Fund of Ukraine checks and processes the data and enters them into the Register of Insured Persons of the State Register of Mandatory State Social Insurance, new periods will be added to the electronic version of the work book. The digitization result can be viewed in the "Digitized ETK" tab.
4. I started my work in 1994, but only now, during the audit of the work book before digitization, I noticed that it still has my maiden name. Who can make changes and how?
If an incorrect spelling of the last name is found in the employment book, the employer where you currently work can correct this data. The former surname should be crossed out with one line and the new one should be written next to it. At the same time, on the inside cover of the work book, it is necessary to indicate information about the document on the basis of which the entry was corrected (passport, marriage certificate, etc.), its details: number and date of issue. This information must be certified by the signature of the responsible person and affixed with a seal (if available). If you are currently not working, you can contact the company where such entry was made to correct the entry. If the enterprise, which made an incorrect or inaccurate entry in the labor book, is liquidated, the corresponding entry is made by its legal successor.
5. A week ago, I uploaded a scanned copy of the work book, until now there have been no changes in the personal account on the portal. Why so?
The electronic version of the work book is uploaded to the Register of Insured Persons of the State Register of Mandatory State Social Insurance after checking and processing the data of scanned copies of documents by the Pension Fund of Ukraine. The processing period is 30 days. But, as a rule, processing can last up to two weeks.
The result of document processing can be viewed in the "My applications" section in the personal account on the Pension Fund of Ukraine portal. If the processing status is "rejected" or "execution canceled", then the document has not been processed.The reasons for cancellation may be different, including non-compliance with requirements for scanned documents, mismatch of surname, first name, patronymic, etc.
6. I digitized my work book, and now it turned out that the record about the transfer to another position was missing. Changes have been made to the book. How should I now make changes to the electronic work book: scan it all or only the pages with changes?
In case of correction of records, in case of detection of an incorrect or inaccurate record of periods of work after July 1, 2000, or creation of an incorrect or inaccurate electronic record in the electronic account of the policyholder or the insured person on the web portal of electronic services of the Pension Fund of Ukraine, information on labor activity is submitted again.
When re-submitting information on labor activity, the title page and pages with changes are submitted. This norm was approved by the Resolution of the Board of the Pension Fund of Ukraine dated March 12, 2021 No. 11-1 "On approval of the Procedure for submitting information about the labor activity of an employee, an individual entrepreneur, an individual who supports himself by work independently, in electronic form."
If, as a result of the analysis, inaccurate/incorrect records for the periods of insurance service after July 1, 2000 or an incorrect or incorrect electronic record were created, it is necessary:
— log in to your personal account on the web portal using the KEP (qualified electronic signature);
— create a repeat appeal (insured persons — in the tab "Information about labor relations", employers — in the tab "Information about labor relations of the worker");
— fill out the on-screen form;
— re-upload a scanned copy of the title page of the work book (to identify the document's ownership);
— add a scanned copy of the page with records that need clarification;
— add a scanned copy of the clarifying certificate (if necessary).
7. How to add the years of study at a pedagogical institute from 09/01/1989 to 06/30/1994 to my insurance record?
According to the current legislation, information on labor activity is submitted to the Pension Fund of Ukraine through the web portal of electronic services of the Pension Fund of Ukraine in electronic form with a mandatory overlay of a qualified electronic signature by the policyholder or employee who submits the information in one of the following ways:
— in the form of copies of documents prescribed by law, made by scanning;
— in digitized form — by creating a corresponding electronic record in the electronic cabinet, to which scanned copies of the documents on the basis of which the record is created are attached.
In order to provide information about employment, it is necessary to go to the personal account of the web portal using a qualified electronic signature, click on the item "Information about labor relations" in the menu on the left "Communications with PFU", fill in the relevant fields and attach scanned documents.Therefore, to enroll in the insurance period of the period of education at the pedagogical institute, it is necessary to add a diploma using the web portal.
Please note that if the diploma does not include the date of the start of studies, you must also send a scanned copy of the appendix to the diploma.
The result of processing the application can be obtained in the viewing mode of the "My applications" tab.
8. My paper employment book was destroyed at the location of the last employer as a result of military operations. How can I get an electronic copy of all records of the work book?
In your personal account on the web portal of electronic services of the Pension Fund of Ukraine, in the "Electronic work book" section, you can familiarize yourself with the available information on the periods of work shown by policyholders in the reporting since 2000. You are also given the opportunity to receive electronic certificates yourself using a qualified electronic signature or using your bank card number (BankID).
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To obtain information about labor activity from the register of insured persons in the user's personal account, the menu item "Communications with PFU" - "Request for receipt of electronic documents" is assigned. It is necessary to select the request type "Extract from ETC", give consent to the transfer and processing of personal data and send a request to the PFU.