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Publication date: 29.05.2024
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Publication date: 29.05.2024
If you are flooded by your neighbors, it is important to act quickly and remain calm. Here are some steps to follow:
- Ensure safety:
• Turn off the power in the flooded area to avoid short circuits and electric shocks.
• If necessary, evacuate the flooded area.
Fixation of losses:
• Take photos and videos of damage to your property.
• Collect all documents confirming the availability and value of damaged items.
Neighbor message:
• Notify neighbors of flooding and ask them to check the source of the leak.
• Offer to jointly solve the problem and take the necessary measures to eliminate the cause of the flooding.
Notice to ZHEK or condominiums:
• If the cause of the flooding is a malfunction in the house, notify the housing association or condominium.
• Request a flood report and damage assessment.
Message from the insurance company:
• If your property is insured, report the incident to the insurance company immediately.
• Send them photos and videos of the damage, as well as other necessary documents.
Damage assessment:
• Engage an independent expert to assess damages if necessary for litigation.
Pre-trial settlement:
• Try to negotiate with your neighbors about compensation for damages before the court.
• Prepare a written compensation agreement to be signed by both parties.
Trial:
• If you can't come to an agreement amicably, go to court.
• Prepare all necessary documents and evidence for filing a claim.
Consultation of a lawyer / analysis of documents - Contacting a qualified lawyer who will provide a legal opinion, help you to correctly draw up all documents and successfully defend your rights in court.
Fixing the fact that the apartment was flooded is an important step for further resolving the situation, especially if it is planned to demand compensation for damages. Here's how you can record this fact:
- 1. Photo and video recording:
• Take detailed photos and videos of all damage in your apartment. Remove water leaks, damaged furniture, floors, walls, ceilings and other property.
• It is important that the date and time when the picture was taken is visible on the images. This can be ensured by enabling the appropriate feature on your phone or camera.
2. Witnesses:
• Invite neighbors or other persons who can confirm the fact of spillage. Their testimony can be useful in the event of a trial.
3. Notification of ZHEK or condominium:
• Immediately inform ZHEK (housing and operation office) or OSBB (association of co-owners of an apartment building) about flooding.
• Ask a representative of ZHEK or condominium to come to the place and draw up a certificate of filling.
4. Act on filling:
• The act of flooding is an official document that records the fact and circumstances of flooding.
• In the presence of a representative of ZHEK or condominiums, as well as neighbors who can be witnesses, draw up a deed of filling. The act must state:
o Date and time of filling.
o Description of damages and their location.
o The cause of the flooding, if known (for example, a leaking pipe).
o Signatures of all present (apartment owner, representative of ZHEK or condominium, witnesses).
• One copy of the act remains with you, the other is given to ZHEK or condominium.
5. Appeal to an independent expert:
• If necessary, you can engage an independent expert to assess the damage. He will draw up an expert opinion that can be used in court.
6. Documentation:
• Keep all documents related to the spill, including the spill report, photos, videos, expert reports and other evidence of damage.
Legal opinion of a lawyer / review of documents by a lawyer - Following these steps will help you to correctly record the fact of pouring and have all the necessary evidence for further settlement of the situation, whether it is a pre-trial resolution of the issue or a trial.
