Vacancies

We are a modern and dynamic legal marketplace "CONSULTANT", which is actively developing in the legal services market. As a leading player in the legal services sector, we are constantly improving our processes and solutions to meet the highest client requirements. 

Our team consists of highly qualified professionals, each of whom contributes to the overall success. In order to maintain high standards of work, ensure transparency and accuracy of all processes, we are actively looking for an external auditor (controller) of the sales department, who will be able to provide objective and independent control over the implementation of tasks and increase the efficiency of our team. 

Vacancy: Sales department controller 

We invite to cooperation a professional who will be able to monitor the work of our sales department, which consists of 7 departments of 4-10 people each, and the number of team members is constantly growing. Each department is managed by Timlid, and all teams compete with each other in terms of key indicators - conversion and cash flow. 

Today, our company is supervised by team leads over managers, marketers over team leads and managers, and the CEO supervises marketers. However, due to the close relationships within the team, there is a risk of covering up for shortcomings, which leads to a decrease in the quality of lead processing and possible theft of leads from each other.

Advantages of the sales controller position 

Here are a few reasons why this position can be the perfect career move: 

• High level of independence and autonomy. The external auditor organises its work independently. This means the ability to make decisions on control and verification methods, adapting them to the specifics of the company's work. You will have the freedom to choose the approaches and techniques that will help you find the most effective ways to solve your tasks. Thanks to this autonomy, you can fully focus on the main tasks without being distracted by secondary issues. 
• Influence on the quality of the team's work. The role of the auditor is to ensure a high level of performance of the entire sales team. Their control and recommendations will help to improve the quality of customer service, reduce the number of errors, and improve the efficiency of sales managers. 
• Working with different teams. Collaboration with different departments and teams within the company allows you to understand the specifics of each group, their strengths and weaknesses. You will be able to get a unique vision of all processes and interactions within the company, which will contribute to your professional development, deepen your knowledge and expand your network of contacts. 
• The ability to influence the company's business processes. If the controller identifies any shortcomings or opportunities for process improvement during his or her work, he or she can always make suggestions. The company's management is interested in improving its operations, so such ideas can be implemented, which will bring additional value to the employee's work and allow him or her to be recognised for his or her efforts. 
• Opportunity for continuous professional development. In the course of performing their duties, the external auditor faces a variety of situations that require continuous improvement of their knowledge and skills. In addition, it is a constant active interaction with specialists from various fields, which contributes to professional growth. It is a chance not only to develop existing skills, but also to learn new technologies and control methods, which enhances your qualifications in the labour market. 

These benefits are attractive to those who seek stability, professional development and flexible working conditions. An auditor has the opportunity to influence important processes in the company, enjoy their work and receive significant financial income, which is an excellent motivation to achieve high results. 

Responsibilities of the external auditor of the sales department 

In this position, you will be responsible for: 

• Verification of deleted leads. On an ongoing basis, you will be required to review all deleted leads using a sales script compliance checklist. This will require a lot of attention to tracking all stages: greeting, identifying the need, diagnosis, service offer, closing for a useful action, working through objections. Detecting any irregularities at these stages is critical to maintaining high standards of performance. A fixed price is paid for each violation detected, and the income depends on the number of such violations. 
• Control over CRM management. Another important function of the auditor is to monitor compliance with the rules of CRM system maintenance.This work involves analysing and monitoring about 10,000 leads that are constantly in the system. It is necessary to control that each lead moves in accordance with the established rules. For each violation detected, the company pays money, which encourages close attention to detail. 
• Follow-up calls. Conducting control calls to managers and lawyers, checking their integrity. This includes attempts to detect evidence of dishonest behaviour, such as offers to transfer funds to a personal card or transfer correspondence to a personal phone. For each such violation detected, the controller will receive a $1,000 bonus. These activities help maintain the company's reputation and ensure a high level of customer confidence. 
• Preparation of training materials. You will also create and update training materials according to the company's needs, including sales scripts, CRM rules, briefings, etc. If you identify opportunities to improve processes, you will have the opportunity to present your proposals to management and receive a monetary reward. 
• Reporting. One of the key responsibilities is to prepare and submit reports on a weekly basis. Every Friday by 12:00, the report must be ready and submitted, and at the end of the month, the monthly report must be ready. With this schedule, every Friday, by 18:00, the company pays you. 

These responsibilities are essential for the successful operation of the sales department. You will have the opportunity to make a significant impact on the team's performance, allowing you to show your best professional qualities. 

Requirements for the sales controller 

To perform the duties of this position, candidates must meet the following requirements: 

1. Knowledge of sales psychology. You are expected to have a deep understanding of the principles and methods of sales psychology. This includes the ability to assess customer motivation and understand their needs at different stages of the sales process, as well as the ability to influence customer decision-making. 
2. Experience in sales. At least one year of practical experience in sales is required. This will allow you to understand the specifics of the sales department and interact effectively with the team. 
3. Understanding of CRM systems and telephony. You should have a good understanding of CRM systems and modern telephone technologies. The company currently uses its own CRM system and UniTalk telephony, so experience with similar tools will be an advantage. 
4. Responsibility and diligence. Your position requires a high level of accountability for your duties and attention to detail. You will be involved in important aspects of control that directly affect the performance of the sales team. 
5. Vigilance and attention to detail. The ability to scrutinise information, notice small details and process deficiencies that could affect the overall results. Ability to ensure the accuracy and quality of all control activities. 

These requirements are intended to ensure that the external sales auditor has the necessary knowledge and skills to perform his or her functions at the highest level. 

What do we offer? 

Here are some of the key benefits you will receive by joining our team: 

• Stable pay based on performance. We guarantee payment of your invoices every week. This will allow you to receive fair remuneration for your work without delays and uncertainties. 
• Minimum guaranteed payment amount. We provide a minimum payment amount of UAH 40 thousand per month, which creates basic financial stability. The maximum amount of payments is unlimited and depends on your productivity and performance. 
• Official employment. You can choose to be officially employed under a GIG contract with an official salary or work under a contract with your sole proprietor. This gives you the flexibility to choose the terms of cooperation that suit you best. 
• Booking and business trips abroad. If necessary, we can provide you with a reservation and, accordingly, the opportunity to travel abroad on business trips, which will expand your opportunities for development and professional development. 
• Work in a comfortable environment. You can work remotely or in the modern Parus business centre. This allows you to choose the most convenient work format for you, which contributes to better productivity and work-life balance. After all, your productivity will be higher if you can work in a comfortable environment. 
• The prospect of working in international offices. In the future, you will have the opportunity to work in our offices in Warsaw and London, which opens up new horizons for professional development and broadening your experience. This international experience can be a significant advantage for your career. Working in international offices allows you to integrate into the global market, gain new knowledge and improve your professional skills. 
• Training materials and support. We provide the necessary training materials to help you perform your duties effectively. In addition, you have the opportunity to offer your ideas for improving the company's processes, which can be paid separately after approval by management. Your initiatives can be implemented, which will help to improve performance. 

These working conditions create a favourable environment for professional development and ensure financial stability. 

We are confident that the role of the external auditor (controller) of the sales department will be not only a new challenge for you, but also an opportunity for professional growth and a significant impact on the results of our company. If you are ready to take responsibility for maintaining the high standards of our work and strive to succeed together with the dynamic team of CONSULTANT, we will be glad to see your candidacy. Join us and become part of the team that shapes the future of legal services.